External Ressource Management

Purchasing and the management of external resources

Resource Management is key

The Purchasing volume of global Fortune 500 Companies today represents over 70% of their revenue, a trend which is further increasing. It has become by far the biggest leverage factor in an average company’s P&L. Professional methods and techniques must therefore be rigorously applied to manage this function.

Purchasing, or more correctly, « Supplier Management » or “External Resource Management” has become a science in itself. The term « Purchasing » is sometimes misleading as most equal it with the action of buying and managing the associated transactions, while Supplier Management and External Resource Management are covering a broad range of activities, from scouting the markets for innovative solutions to supporting technical teams in optimizing the specifications and the administrative process by introducing the right electronic systems supporting purchasing, sourcing, project management across extended enterprises.

Instead of buying materials, products and services, Resource Managers of tomorrow will buy Expertise, meaning their core focus will be on identifying relevant know how in Supplier markets and on trying to link said know how to their company. Their role will evolve from reactive agents sourcing clearly defined elements to fulfill the need for a given specification to proactive competence hunters who will try to identify a variety of knowhow which, connected to their own resources, will allow their company to develop a competitive advantage via a higher degree of innovation, improved time to market, increased productivity and flexibility.

Supplier Management has Evolved

Therefore managing suppliers has become a demanding profession, with basic and advanced techniques and methods. Supplier Management brings, by nature, Change to organizations and therefore disturbs. It has evolved in just two decades from an execution function at the end of the process (just fill out the paperwork, Joe and see whether you can shave a few extra points out of the price…) to the role of Super-negotiator (we need to drive cost down by 15%, and now…). Today, the role is evolving towards a global business responsibility of managing between two thirds and nine tenths of a company’s resources and innovation capacities (Supplier Relationship management…) to deliver stakeholder value rather than mere cost reduction.

Indeed, the challenge is to « perform better than the competition » rather than « better than last year ». This evolution is illustrated by the « Supplier Management Contribution Matrix » (see above).

Strategic Purchasing or “Resource Management” means making adequate make or buy decisions, sourcing and selecting internal and external resources, and continuously working with these resources to reach the company’s objectives. Through effective collaboration with suppliers you can either increase your capacity to bring innovative products and services faster to market than your competition, or you can drive down the cost thereby allowing you to sell more aggressively.

Big Fish helps you to build strong Supplier/Resource Management Teams

In today’s fast changing extended enterprises, Supplier Management plays a key role within and outside Operations to manage all the external resources of the firm

 

    • Finding and selecting the right skills and partner companies (Sourcing & Casting)
    • Making sure that these partners are motivated to work with and fully commit to your business (Relationship Management)
    • Managing their performance and supporting the suppliers to meet more demanding Product Life Management requirements
    • Reduce total cost of ownership while preserving other essential aspects like quality, responsiveness, innovation.

 

If you consider these responsibilities and combine them with the typical profiles that will work in such areas – very international, business understanding, communicators and leaders – you will   agree that People in Purchasing and Supply Chain are set to become the entrepreneurs and General Managers of tomorrow’s modern business organizations.

 

At Big Fish we help you identify what you need in terms of skills and profiles, find key people and constitute the right teams, train them and make them perform better as integrated teams in order to deliver true value to your organization.